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  #1  
Old 02-07-2010, 01:20 AM
Lamberto Lamberto is offline
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Angry Shipping and Handling ! >:(

i would like to clear out a problem with trying to order a pair of shoes in this site. I was trying to order a pair of shoes which is "Crimson Lebron Air Force 1" in this site but i incountered a problem about the shipping and handling. It said at the bottom of the image of the pair of shoe that if you are within the territory of the US then the shipping is $15.00 but if your outside the US the shipping is $35.00. When i tried to order, the total amount was $140.00. But I'm within the US territory. I live in the Northern Marianas Islands which is a US territory. It's located in the Pacific Ocean. I hope Heatslingers support team can fix this.


sincerely,
Lamberto.
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  #2  
Old 02-07-2010, 01:30 AM
heatslingers heatslingers is offline
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Hey Lamberto,

If you remove the item from your paypal cart and re-add it choosing 'Within the US' as your location it should add the Lebrons as $120 total into the cart. Let me know if it's not working properly. This site just went live today and we're still trying to iron out some bugs.

Thanks,
Heatslingers
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  #3  
Old 02-07-2010, 07:02 AM
Lamberto Lamberto is offline
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It apparently was still the same. When i tried again, same. The only time the price changes is when i begin to choose my size, from what it said $120.00 , it changes to $140.00 when i choose my size. Then my bill in paypal remains $140.00.


Sincerely,
Lamberto.
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  #4  
Old 02-07-2010, 09:06 AM
heatslingers heatslingers is offline
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Just to confirm, You go to the Lebron page, it says '$120' you select Size '9' and it changes the price to $140?

What browser and what version are you using? I can't replicate that on any browser. If you switch between 'US' and 'Outside US' does it change the price displayed at all?


If you private message me your Paypal email address I'll send you an invoice for the $120 so you can pay that way for now until we can try to replicate the bug.
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  #5  
Old 02-08-2010, 05:06 AM
Lamberto Lamberto is offline
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i already sent you my email address for paypal .
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  #6  
Old 02-08-2010, 09:49 AM
heatslingers heatslingers is offline
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Sent the money request, if you can help us figure out what's going on here it would be a huge help to us. If you can answer this question please do..


What browser and what version are you using? I can't replicate that on any browser. If you switch between 'US' and 'Outside US' does it change the price displayed at all?
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  #7  
Old 02-08-2010, 03:08 PM
Lamberto Lamberto is offline
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I'm using internet explorer .
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  #8  
Old 02-08-2010, 03:12 PM
Lamberto Lamberto is offline
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THANK YOU SO MUCH ! I've finally ordered my shoes. Thanks for the big help !
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  #9  
Old 02-08-2010, 09:10 PM
heatslingers heatslingers is offline
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Thanks Lamberto, your Lebron's will be shipped tomorrow morning. We'll email you the tracking number in the morning also.
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